How To Care For Your Jewelry
Taking care of your jewelry is an important step in making sure your necklaces and chains stay in great condition.
LunePrint uses multiple types of metals, including 304/316L stainless steel and zinc alloys. 304 Stainless steel is used for each chain, and is a water & tarnish proof material. These chain will not wear down over time due to moisture exposure, but can be polished regularly to keep them looking new.
Zinc alloy materials are used when making the hardware aspects of LunePrint jewelry. These metals are not water proof, and can wear down with frequent friction and exposure to sweat, moisture, or perfumes. To avoid the tarnishing of the electroplate coating, be sure to remove jewelry before showering or while doing any activities that might lead to sweating - like exercising. If you plan to wear products like the loop chokers and color heart slip chains daily - we suggest spraying the hardware with a skin friendly acrylic finish. This will help the longevity of the electroplating.
Frequently Asked Questions
When Will My Necklace Ship?
The processing times for all orders is 2 weeks. Please keep an eye on your email, there will be a notification sent out with a tracking code. If you did NOT leave your email at checkout, you will NOT receive updates with a tracking number.
My Package Was Lost or Stolen.
Oh No! Please sned us an email. While luneprint is not responsible for lost or stolen mail, we will guide you on the right way to file a case with USPS.
What Materials Are Your Products Made From?
All materials for specific items are listed in the description of that product.
Chains - 304 stainless steel
Hardware (O Rings / Clasps) - Zinc Alloy
Jump Rings -Stainless Steel / Aluminum
Earrings: 316L Stainless Steel
Carabiners: Zinc Alloy
Please note that stainless steel and alloy mixes can have trace amounts of nickel - keep this in mind if you have an allergy.
Are Your Products Hypoallergenic or Waterproof?
We use stainless steel for our necklaces, earrings, and bracelets. While stainless steel is durable and often sensitive skin friendly - it does contain up to 10% nickel. Please keep this in mind if you are highly allergic. We hope to offer more 100% hypoallergenic options in the future.
How Do I Wear The Slip Chains?
Grab the chain and pull it through one of the hardware pieces. Continue to pull the chain until the opening is larger enough to slip over your head.
There are multiple video tutorials on both my tiktok and instagram for visual direction -@luneprintshop
Can Your Slip Necklaces Withstand Play?
LunePrint has recently upgraded some of our slip chains to be 100% tug proof. If you chose to use our products for play, please be sure to practice safe play, take breaks, and check the integrity of your slip chain regularly.
Are You Tug-Proof Slip Chains Safe?
All jewelry in our store is safe if worn with proper safety precautions. If you chose a tug-proof slip chain, make sure you do not wear it while working, while on rides, while exercising, or participating in activities where it can get snagged. If you are concerned about your slip chain being pulled on unexpectedly, we suggest tucking the necklace in to your shirt. If you have concerns about the safety of the slip chains - please select "no" for the tug-proof options while building your slip, or leave us a note at checkout if you are buying pre-made
My Slip Chain Does Not Fit - What Do I Do?
We will start the process of a return for you, and issue a refund for the price of the product. Once the refund is processed, you are welcome to reorder a new one to the correct length. We no longer offer returns for extensions.
How Do I Measure Myself For Slip Chains & Loop Chokers
Slip Chains:
Measure from the back of your head to the tip of your nose. Add 2 inches to that length for wiggle room. If you wear glasses or have large hair, be sure to include them when taking your measurements.
Loop Chokers:
Measure around the base of your neck and multiple by two, and add 2-4 inches. Consider how low you want the loop choker to lay when it is double wrapped. If you want it tighter to the neck, only add 2 inches. If you want it to hang loose, add closer to 4 inches.
Extensions can be added to your order at checkout.
Can I Use My Carabiner For Climbing?
NO! Please only use carabiners for accessory use. They are not graded for climbing.
